You’ve come in to see Dr. Parnell or Dr. Childs and elected to have surgery. You will be working closely with our surgery scheduler, Melissa, who is pictured above. Below is what happens behind the scenes and what you can expect step by step!
- A “Surgery Check” will be sent to our surgery scheduler, Melissa. A surgery check is just your name, what kind of surgery you will be having, and approximately how long that surgery will take.
- Once this is sent to Melissa, if you want to have surgery within two weeks and there is an available time, she may see you the same day as your appointment. If there are no surgery times within two weeks or you want to wait longer than two weeks for surgery, Melissa will call you within 3-5 business days. Melissa’s direct number is 205-397-9042.
- Once Melissa calls you in 3-5 business days, she will schedule your surgery date with you and make an appointment with you to come in and complete paperwork and blood work. This paperwork appointment must be done within 14 days of your scheduled surgery.
- If your surgery is a joint case with another doctor this may put your surgery date further out due to having to coordinate between your schedule, our surgery schedule, and the other doctor’s schedule.
- When Melissa calls you to schedule surgery, she may have your insurance verified at the time. If she does, she will let you know any deductible or co-insurance you may owe before your surgery. Some insurance companies may take up to 15 days to get back to her with the approval for surgery and the deductible cost. If this is the case for you, Melissa will give you a call when she hears back from your insurance company and let you know about the approval and deductible as soon as she hears from them.
- You are responsible for paying any deductible or co-insurance cost and this payment is due seven days before your scheduled surgery.
- When you come in for your appointment with Melissa, you will complete your paperwork, sign consent forms, and get your blood work done at our lab.
- Pre-admission testing from the hospital will then give you a call and go over any kind of medications you may be taking, any allergies, and answer any last-minute questions. This phone number is 205-877-5190.
- The night before your surgery the hospital will be calling you and telling you an exact time to be at the hospital in the morning.
- On the day of your surgery you will go to the first floor of the Women and Infant Center and check in at the desk by the spiral staircase.
- Dr. Childs or Dr. Parnell will come by and talk to you the morning of your surgery to go over everything and to pray with you.
- All surgeries are outpatient meaning you will either go home the day of your surgery or the next morning depending on your surgery.
Throughout this whole process we are thinking about you, praying for you, and are always here to answer any questions you may have. For surgery questions with Dr. Parnell you are always welcome to call and ask for Cadie. For surgery questions with Dr. Childs you are always welcome to call and as for any of the triage nurses. Thank you for trusting us with your care; we are blessed to be a part of your care team!